Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Guarantee

  • Our crew of service technicians will try their best to respond to your help tickets in about 1 hour. If, however, the trouble you have encountered requires help from the Administrators’ =Team,= we are going to forward the ticket to the person on duty and will write a reply to let you know.

  • Top quality support service
  • Top–quality Customer Help And Support Service

  • We are on line for you 24x7x365 to provide advices and technical support and to assist you with any trouble that you may encounter as you are maintaining your virtual server. We’re able to support you with all installed in advance software packages, including your OS, server admin panel (dependent upon the VPS type) and the Online Control Panel produced 100% by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that is included at zero cost along with your virtual server, you can discover a practical Help zone, that includes everything you should be aware of when taking care of your internet sites and software. We have incorporated a wide range of how to articles and reviews and video guides that demonstrate the fundamental web site supervision duties in an easy–to–understand manner.