Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the intuitive Help section included in your Online Control Panel. It boasts an ever–increasing repository with frequently asked questions and in–depth educational articles contributed by our accomplished help desk support team.

  • Top quality support service
  • Tutorial Videos

  • If you would like to see how an action is fulfilled or how a problem is settled, rather than just reading about it, take a look at our compilation of educational video tutorials. They cover lots of different topics and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 client support service with a 1–hour ticket response guarantee. A team of experienced techs will be at your disposal to reply to all the enquiries that you might have. During non–busy times, a reply will be supplied in even less than 20 minutes.